Use cases · Internal knowledge
Everything your company knows, one question away.
An assistant that answers your teams’ questions from your documents, citing its sources and respecting everyone’s access rights.
What we build
Agents for every step of the work.
Questions and answers on your documents
Procedures, policies, technical documentation: the answer, with the passage and document it comes from.
One search for all your tools
SharePoint, Drive, Confluence, tickets and shared inboxes searched from one place.
Field teams
Technicians and maintenance teams ask on their phone and get the manual page.
Onboarding
New hires find the answers to their first questions on their own.
Up-to-date documents
Contradictions and outdated documents are flagged to their owners.
An example
From request to decision.
The agent does the searching and preparing, in your systems. It shows what it read, and stops where your rules call for a person.
What we measure
Indicators tracked with you.
We measure them before the project, then every month. No figure promised before we know your starting point.
- Questions resolved without escalation
- Time spent searching
- Documents flagged as outdated
- Usage by team
Guardrails
What does not change.
- Everyone only sees the documents they already have access to.
- Every answer cites its document; without a source, no made-up answer.
- Your documents are not used to train any model.
Your systems
Connected to what you already use.
For example, and any other tool with an API or files.
- SharePoint
- Confluence
- Google Drive
- Notion
- Microsoft Teams
- Slack
- ServiceNow
See also
Neighbouring functions.
Customer service
Request triage, drafted answers with their sources, first line on chat and phone.
Legal and compliance
Contract review against your playbook, deadlines, compliance questionnaires.
What about yours?
A call with a partner to look at your process and see where to start.